Quiet quitting in the organizational setting: A bibliometric analysis

Quiet quitting is a fairly recent labor phenomenon, but it has spread to various organizational settings, as it exposes important problems for the effectiveness of companies, as well as for workers and their job stability. This paper aimed to analyze the main characteristics of publications on quiet quitting from a bibliometric analysis from 2016 to 2024. The process began with a literature review in the Scopus database, through which 1210 scientific articles were identified as the basis for the bibliometric analysis; likewise, a cartographic analysis was performed with VOSviewer. This software made it possible to identify and trace the interconnection and collaboration networks between authors, countries, institutions, and keywords, providing information on research activity related to this labor phenomenon. The scientific production was analyzed and the following sub-areas (clusters) were identified from the studies examined: quiet quitting, sustainability, and social capital. The results obtained showed that the year with the highest productivity was 2024, and the thematic area of business, management, and accounting presented the highest number of studies on quitting. It is concluded that quiet quitting is related to employee engagement, labor turnover management, and organizational culture. It also highlights that it is necessary to pay attention to employee behavior, since when this occurs, organizations can obtain information that will allow them to confront and mitigate the negative effects of quiet quitting. In this sense, the strategies applied should focus on fostering a more humane and resilient work environment.